A popular phrase for an attitude in customer service in which the default response is to check with information stored or generated electronically and then make decisions based on that, apparently without using common sense, and showing a level of unhelpfulness whereby more could be done to reach a mutually satisfactory outcome, but is not.
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Submitted on July 07, 2010

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L'ordinateur a dit non

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    "computer says no." Phrases.com. STANDS4 LLC, 2022. Web. 30 Jun 2022. <https://www.phrases.com/phrase/computer-says-no_19688>.

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